Support · Planro

How can we help?

Answers to the questions we hear most. Still stuck? We’re an email away.

How do I cancel my Pro subscription?

Open the App Store on your iPhone → tap your profile photo → Subscriptions → find Planro and tap Cancel. You’ll retain Pro access until the end of your billing period.

How do I delete my account?

Go to Planro → Profile → scroll to the bottom → tap Delete Account. You’ll be asked to type “DELETE” to confirm. This permanently removes your data from our servers.

Can I export my data?

Yes. Go to Profile → Export Data. Your data will be exported as a JSON file that you can save to your device.

Why isn’t my calendar syncing?

Make sure you’ve granted Planro calendar access in Settings → Privacy & Security → Calendars. If the issue persists, try signing out and back in.

What does Planro’s Lifetime plan include?

Lifetime gives you all Pro features — unlimited projects, media tracking, workout library, and priority support — with a single one-time payment. No renewals, ever.

Is my data stored securely?

Yes. Your data is stored securely and is never sold to third parties. See our Privacy Policy for full details.

Still need a hand?

Email us and a real person at Grumpy Man Labs will get back to you.

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